Privacy Policy

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Principles of Personal Data Processing (GDPR, for EU Citizens)

We are Sakul Enterprises s.r.o., Company ID: 10962328, registered office: Obecká 1882/51, Líšeñ, 628 00 Brno, email: info@essentialoilsbible.com.

Sakul Enterprises s.r.o. operates the essentialoilsbible.com website, is the controller of your personal data, and provides web subscriptions (payments processed via Stripe). Our mobile applications are published on the Apple App Store and Google Play by our affiliate Sakul LLC, a limited liability company registered in Arizona, USA (entity ID 23164716). If you subscribe through a mobile app store, that transaction is also governed by the app store's own terms and privacy practices.

We operate the website www.essentialoilsbible.com.

In order to provide our services, sell products and operate our website, we process some personal data.

The processing of personal data is regulated in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Collection of personal data

The following types of personal data may be collected, stored and used:

• information about your computer, including IP address, geographic location, browser type and version, and operating system;
• information about your visits to and use of this website including referral source, length of visit, pages viewed and website traversal;
• information such as the email address you enter when registering on our website;
• information you enter when you create a profile on our website — e.g. your name, profile pictures, gender, date of birth, oils you own;
• information such as your name and email address that you enter when you sign up for our email services and/or newsletters;
• information you enter when using the services on our website;
• information generated when you use our website, including when, how often and under what conditions you use it;
• information related to your purchase, services used or transactions you make through our website, which includes your name, address, telephone number, email address and your payment card details;
• information that you submit to our website with the intention of publishing it on the Internet, including your username, profile pictures and the content of your post;
• information contained in any communication you send to us by email or through the Website, including the content itself and metadata;
• any other personal data you send us.

Before you share another person's personal data with us, you must obtain that person's consent to the disclosure and processing of that personal data in accordance with this policy.

II. Reasons and ways of using your personal data

Personal data provided to us through our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal data for the following purposes:

• administering our website and business;
• tailoring our website to you;
• enabling the use of services available on our website;
• sending goods purchased through our website;
• providing services purchased through our website;
• communication regarding the status of your order, possibly regarding complaints;
• processing for the fulfillment of our obligations arising from the law (mainly for accounting and tax purposes, possibly for processing complaints and others);
• sending statements, invoices, payment reminders and collecting payments;
• sending non-commercial commercial messages;
• sending you specifically requested email notifications;
• sending you our email newsletter if you have requested it (you can inform us at any time if you no longer require it);
• sending you marketing communications about our business or the business of carefully selected third parties that we think may be of interest to you by post or, if you have expressly agreed to it, by email or similar technology (you can tell us at any time if you no longer require marketing communications);
• providing statistical information about our users to third parties (however, such third parties will not be able to identify any individual user from this information);
• dealing with inquiries and complaints raised by you or otherwise relating to you in relation to our website and services;
• maintaining the security of our website and preventing fraud;
• verification of compliance with the terms of use of our website; and
• further use.

If you submit personal information for publication on our website, we will publish and use it in accordance with the license you grant us (this usually applies only to voluntary references).

Without your express consent, we will not provide your personal information to any third party for the purpose of direct marketing to them or any other third party.

On what legal basis do we process personal data?

• In case of a request using the contact form or in another way: This is processing on the basis of Article 6 paragraph 1 letter b) GDPR — contract negotiation, or implementation of pre-contractual measures at your request.
• In case of purchase of products or services: This is processing on the basis of Article 6 paragraph 1 letter b) GDPR — fulfillment of the contract and Article 6 paragraph 1 letter c) GDPR — fulfillment of our legal obligation.
• In the case of newsletters (commercial communications): Section 7, paragraph 3 of Act No. 480/2004 Coll., on certain information society services allows us to do this, if you did not prohibit us from doing so during the purchase.

III. Disclosure of personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, contractors, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• to the extent we are required to do so by law;
• in connection with any pending or future legal proceedings;
• to establish, exercise or defend our legal rights (including providing information to others to prevent fraud and reduce credit risk).

Except as provided in this policy, we will not provide your personal information to third parties.

IV. International data transfers

The data we collect may be stored, processed and transferred between any of the countries in which we operate in order to use it in accordance with this policy.

The data we collect may be transferred to the following countries that do not have data protection laws equivalent to those in the European Economic Area: United States of America.

You expressly agree to the transfers of personal data described in this section.

V. Retention of personal data

Personal data that we process for any purpose or purposes may not be retained for longer than is necessary for that purpose or purposes.

We store and process personal data during the performance of our service and thereafter 2 years since the last provision of such service or delivery of goods.

In the case of newsletters, you can unsubscribe from the newsletter at any time during the retention period of personal data through a button in any e-mail or by expressing this intention to e-mail: info@essentialoilsbible.com.

Notwithstanding any other provision of this section we will retain documents (including electronic ones) containing personal data:

• to the extent we are required to do so by law;
• if we believe the documents may be relevant to any ongoing or future legal proceedings; and
• to establish, exercise or defend our legal rights (including providing information to others to prevent fraud and reduce credit risk).

VI. Security of your personal information

We will take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal data.

We store all personal data you provide on the secure servers of our hosting provider SiteGround (EU region), protected by password and firewall. Transactional e-mail is delivered via Amazon Web Services (Amazon SES).

All electronic financial transactions entered through our website will be processed through the payment gateway of Stripe Payments Europe, Limited, which provides secure technology for accepting payment cards and online bank transfers. You enter payment card numbers, credit cards and e-banking passwords using the secure and trusted channel of Stripe Payments Europe, Limited. This data is not shared with us by the said company and we do not have access to it.

When storing and processing personal data, we use the services of some companies that get access to the data because they help us provide products and services. They are:

• carriers used to ship physical promotional items included with certain purchases (e.g. a printed poster or an essential-oil sample): Česká pošta, s.p., with registered office at Politických vězňú 909/4, 225 99 Prague 1; Zásilkovna.cz, Českomoravská 2408/1a, 190 00 Prague 9;
• payment processing: Stripe Payments Europe, Limited, 3 Dublin Landings, North Wall Quay, Dublin 1, Dublin;
• transactional e-mail delivery (Amazon SES): Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA;
• website hosting, content delivery and security: SiteGround Spain S.L. (European Union) for content hosting; Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA, for content delivery, edge computing and security;
• e-mail marketing and newsletter delivery: MailChimp — The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA;
• product analytics, processed in the European Union: PostHog;
• error and performance monitoring, processed in the European Union: Sentry (Functional Software, Inc.).

You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data sent over the Internet.

You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask you for your password (except when you log in to our website).

VII. Use of cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform various tasks, for example enabling efficient navigation between web pages, remembering your preferences and overall improving the user experience.

We use the following cookies on the website:

• Necessary cookies: they are required for the operation of the website, for example, they allow you to log in to secure parts of the site and other basic functionality of the site. This category of cookies cannot be disabled.
• Analytical/statistical cookies: allow us, for example, to recognize and determine the number of visitors and to track how our visitors use the website. They help us improve the way the site works, for example by making it easier for users to find what they're looking for. We only run these files with your prior consent.

Please note that third parties (including e.g. external service providers) may also use cookies and/or access data collected by cookies on the website.

Consent can be expressed through the cookie-settings control. You can subsequently refuse cookies in the settings of your Internet browser, or set the use of only some of them. For full details of the specific cookies and storage we use, see our separate Cookie Policy.

VIII. Your rights in relation to the processing of personal data

The GDPR regulation gives you, among other things, the right to contact us and ask for information about how we process your personal data, to request access to this data from us and have it updated or corrected, or to request a restriction of processing; you can request a copy of the processed personal data, request that we erase personal data in certain situations, and in certain cases you have the right to its portability. You can object to processing based on legitimate interest.

If you have any questions about personal data, please contact us at the email address info@essentialoilsbible.com.

IX. Changes

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to make sure you understand any changes to this policy. We may notify you of changes to this policy by email or through private messages on our website.

X. Third party websites

Our website contains hyperlinks to and details of third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

These terms are effective from 10.12.2023.