Terms of Service

General Terms and Conditions

(hereinafter referred to as "GTC")

In the General Terms and Conditions you will find all important legal information regarding sales and provision of digital content and subscription through the website www.essentialoilsbible.com. The GTCs contain the information you need to have before you click the order button. They also contain so-called information for consumers before concluding a contract in the sense of § 1820 of the Civil Code of Czech Republic. Before concluding the contract, you indicate your agreement to the General Terms and Conditions by checking the appropriate box at the end of the order form. The General Terms and Conditions will thus become part of the concluded contract and will be binding for you as well. Therefore, please read them carefully. Thank you for taking the time to read them.

I. Important terms, institutions and persons

1. Website: The website for the purposes of these GTC means the website www.essentialoilsbible.com.
2. Digital Content: These are content and products in digital (electronic) form. It can be texts on the web, e-books (electronic books), videos.
3. Subscription: This is a subscription to access Digital Content. An automatically renewing Subscription can be weekly (7 days), monthly (1 month) or annual (1 year). In addition to Subscriptions, one-time access passes may be offered — a one-day Day Pass and one-time Lifetime access — which are paid once and do not renew automatically. The current offer of access types and their prices is always stated on the Website.
4. Product: If we write about the Product, Products in the General Terms and Conditions, we mean both Digital Content and Subscription. From time to time a Product may also include a physical promotional item (for example a printed poster or an essential-oil sample) provided with certain purchases or promotions; provisions concerning delivery, shipping and withdrawal in respect of goods apply to such physical promotional items. If some provisions apply only to Digital Content or only to Subscriptions (or even only some of them), we use a separate designation for the Product to which the provision applies.
5. Gift Voucher: This is a printed or electronic gift voucher that can be part of the Product.
6. Provider: It is a legal entity that provides Digital Content offered on the Website. The provider is:

• Sakul Enterprises s.r.o.
• ID: 10962328
• Residence: Obecká 1882/51, Líšeñ, 628 00 Brno, Czech Republic
• E-mail: info@essentialoilsbible.com

The provider is registered in the commercial register at the Regional/Municipal Court in Brno, registration no. C 123864.

The delivery address is the same as the registered address. We are at your disposal at the above e-mail for routine communication and for possible handling of suggestions and complaints.

If "We", "Us", "Our", etc. are mentioned in the text of the GTC, this always means the Provider.

Our mobile applications are published on the Apple App Store and Google Play by our affiliate Sakul LLC, a limited liability company registered in Arizona, USA (entity ID 23164716). These GTC govern subscriptions and Digital Content provided through the Website; a subscription purchased through a mobile app store is additionally subject to that app store's own terms and billing rules.

7. Client: A client is anyone who is interested in concluding or directly concludes a Contract for the provision of digital content with the Provider. The client can be both a consumer and an entrepreneur.

If "You", "Your", "Your", etc. are mentioned in the text of the GTC, this always means Client.

8. Consumer: According to the applicable legal regulations of the Czech Republic, a consumer is a natural person who does not act in the scope of his business activity or in the scope of independent performance of a profession. If you are a natural person and you include an ID number in the order, you declare that you are entering into the Agreement as an entrepreneur and not as a consumer. This has an impact primarily on the possibility of withdrawing from the contract without giving reasons and on claims from liability for defects and the handling of complaints.
9. Participant/Party: The Client and the Provider are Parties to the Agreement, they are its Contracting Party.
10. Contract for the provision of digital content: It is a contract that we conclude together. It is a new contract type (from 6/1/2023) according to Czech law and is used for the sale and provision of Digital Content. When the term "Agreement" is used in the following text, it means the Contract for the provision of digital content. The process of concluding the Agreement via the web interface is described in detail in these GTC in Article III. The contract is formed by the order (completed order form), its acceptance by the Provider, and by these GTC.
11. Contract concluded by distance method: This is an Agreement that is concluded through means of distance communication, i.e. it is concluded without us having to meet in person, as we use the Web to conclude it. The costs associated with the use of means of remote communication (especially the costs of an Internet connection) are paid by Client and it does not differ from the normal rate charged by your operator, or internet connection provider. By placing an order, you expressly agree to the use of means of remote communication.
12. Consumer contract: It is a Contract in which Client is in the position of Consumer. In many cases, the Consumer has an advantage over other Clients. If a right applies only to the Consumer, this is explicitly stated in these GTC (i.e. instead of "Client" is indicated as "Consumer").
13. Binding GTC: At the end of the order form, before sending the order, you give your consent to the GTC by checking the appropriate box. The General Terms and Conditions thus become part of the Agreement and are binding both for us and for you.
14. Applicable legislation: It is the applicable legal regulations given by Czech law that apply to the Agreement and the relationship between us arising from this Agreement. It is particularly Act No. 89/2012 Coll., Civil Code as amended by later legal regulations (hereinafter referred to as "NOZ") and in cases where Client is Consumer, it is Act No. 634/1992 Coll., on consumer protection as amended by later legal regulations. If specific §§ of legal regulations are referred to in this text, you can click directly to view their current wording.

II. Notice to consumer before conclusion of contract

This is a summary of the information according to § 1820 NOZ, which we have listed on the Website, and according to the NOZ, we are obliged to provide it to you in text form (and for these purposes, mere mention on the Website is not considered as such).

1. Data on the main characteristics of the Products are always listed directly in the description of the given Product on the Website. Therefore, please pay attention to the Product description and contact us in case of confusion before ordering the Product.
2. We have already provided information about Our identity, registered office address, and e-mail delivery address above, in Article I, paragraph 4 of the General Terms and Conditions.
3. The price of the Products is always indicated in their description. It is the final price.
4. Products can be paid for by online payment by VISA, VISA electron, MasterCard, Maestro card through the payment gateway STRIPE.
5. Products will be delivered within the period specified in the description on the Website. The Subscription will be available immediately after the online payment is made. If a Gift Voucher is part of the Product, it will be delivered according to the information provided on the Website.
6. The Consumer may withdraw from the Contract for the provision of digital content within 14 days after its closing and payment. To withdraw, you can use the model form that forms an appendix to the General Terms and Conditions and is listed on their last page, or withdraw in any other form so that it is clear which Contract the Consumer is withdrawing from and which Product the withdrawal concerns. See Article VII for details on opt-out.
7. The consumer has the right to claim a defective Product and thereby exercise his rights from defective performance. Details are given in Article VIII.
8. Data on functionality, compatibility and interoperability according to § 1811 paragraph 2 letter h) and i) NOZ: The Digital Content and Gift Voucher in the online version require you to have hardware and software equipment to open and work with pdf documents to be fully functional. To download an e-book from a website, you need to have a functional Internet connection and, as a rule, downloaded updates to the browser or program in which you will open the e-book. We are not responsible for the unavailability of content in the event of non-functioning or slow speed of your Internet connection or updates not carried out. Content may be temporarily unavailable for short periods of time due to data maintenance or server outages. We set up a user account for the Subscription. To view Digital Content, you must have a working connection and up-to-date software and browser to view the content. We are not responsible for the unavailability of the content in the event of non-functioning or slow speed of your Internet connection or unimplemented updates or short-term unavailability in the event of data maintenance or server outages.
9. Complaint handling, supervisory and state supervision authorities: If you have a complaint about the concluded Agreement, its performance or our activity, please contact us by e-mail info@essentialoilsbible.com. We do business on the basis of a trade license, therefore the control body is the relevant trade office. Supervision of compliance with regulations on consumer protection is primarily carried out by the Czech Trade Inspection (ČOI). Compliance with regulations on personal data protection is supervised by the Office for Personal Data Protection. You can also address your complaints to these authorities.
10. Out-of-court settlement of consumer disputes: If there is a consumer dispute between the Provider and the Consumer, the Consumer has the right to its out-of-court resolution. The subject of out-of-court settlement pursuant to Act No. 634/1992 Coll., on consumer protection, is the Czech Trade Inspection (ČOI), Central Inspectorate — ADR Department, Štěpánská 15, 120 00 Prague 2, Czech Republic. All details on out-of-court dispute resolution are available on the website of the Czech Trade Inspection: www.coi.cz, www.adr.coi.cz, email: adr@coi.cz. The consumer can also use the online dispute resolution platform, which is set up by the European Commission at http://ec.europa.eu/consumers/odr/.

III. Order and contract conclusion

1. Products can only be ordered via the Website, specifically by filling in and sending the order form and paying the Product Price. In the case of a Subscription, the first step is to register and create a User Account (see Article VI, Paragraph 4 of the GTC), then ordering takes place by selecting the Subscription variant, filling in and sending the Stripe form and paying the Subscription Price. Please pay attention to the description of the Products and if you have any questions, do not hesitate to contact us before ordering with your additional questions.
2. The presentation of the Products on the Website is of an informative nature. As Provider we are not obliged to agree with the Contract.
3. Our order form is connected to the Stripe payment gateway. After selecting the Product, you will be taken directly to the payment gateway, where you will fill in the information required to make the payment. The payment gateway requires your email, first name, last name, and card details. If the Product also includes sending an item physically by mail (e.g. a voucher, book, or gift), we also require you to fill in the billing and mailing address. The form may also include other clarifying questions if the nature of the Product requires it. Submit the order and payment at the same time by clicking the button to pay below the form. By sending the order and payment, the Contract is concluded.
4. If the Contract has already been concluded, any changes to the concluded Contract are possible only on the basis of an agreement between us, or you may withdraw from the Contract if the law or these GTC allow it.
5. You can order Products on the Website 24 hours a day, 7 days a week. We would like to point out that, exceptionally, the website may be temporarily unavailable as a result of necessary website maintenance or as a result of circumstances for which we are not responsible, such as outages in connection to the internet network, etc.

IV. Price of products and payment terms

1. Product price: The price is listed directly for each Product in its description on the Website. We are not Czech value added tax payer. The price is valid for the time it is listed on the Website. It is possible to pay the Price in several currencies, while the Price is specified for each of these currencies and may not correspond to the currently valid exchange rate. The currency displayed in the order form is determined by the Stripe according to the location from which you are connected. If you have a discount code or voucher code from a Gift Voucher and it can be used for a given Product at the time of the order, you can apply it by entering it in the relevant field of the order form. You will see the price after the discount (that is, the price you will pay thanks to the discount code and which is lower than the regular price, without discount).
2. Stated price and any errors in the stated price: The stated price is the price indicated for the Product at the time of sending your order. If there was an obvious error when indicating the price on the Website (this means mainly a typo, an error when entering the price) or a similar error in the process of concluding the Contract, then we are not obliged to deliver the Product to you at such an obviously incorrect price, even in the case that the Contract has been concluded. In the event that you have already paid this obviously incorrect price, we are entitled to withdraw from the Contract and in that case we will return the amount paid to you.
3. Product delivery only after payment: We are obliged to deliver the Product to you only after full payment of the agreed price. In the case of the Subscription, you are buying access to the Digital Content of the Website for a certain period of time (1 week, 1 month or 1 year, or — for one-time passes — 1 day or for an unlimited time, according to the option chosen when ordering). The Digital content will be available to you after receiving payment for the entire paid period. At the end of this period, you will be asked to pay for the next period or the payment will be automatically deducted, according to what was agreed upon when ordering the Product. In case of non-payment, you will be deprived of access to the Digital Content of the Website.
4. Possibilities of paying the price: Online payment by card through the payment portal. Payment methods are connected to the company's payment gateway Stripe Payments Europe, Limited, which provides secure technology for accepting payment cards. You enter payment card numbers, credit cards and e-banking passwords using the secure and trusted channel of Stripe Payments Europe, Limited. This data is not shared with us by said company and we do not have access to it.
5. Invoice due date: When paying online, the payment gateway is part of the order form.

V. Terms of delivery of digital content

1. Delivery options: When purchasing an e-book, the Digital Content in pdf or similar format will be delivered after payment of the purchase price to the e-mail specified in the order, as an attachment to the e-mail message or by sending a link where the content can be downloaded or opened. When you purchase a Subscription, the Digital Content will be made available to you in full after logging into the User Account that you created on the website before ordering the Subscription. The email entered in Stripe form must match the email of the User account.
2. Delivery time: The e-book will be delivered within 3 days after the online payment is made. Digital content covered by the Subscription will be made available immediately after online payment.
3. Shipping costs (shipping): These costs do not apply for Digital Content.
4. Gift Voucher: If the Product includes sending of a printed Gift Voucher, this will be delivered on the date specified on the Website. Gift Vouchers can be sent on a specific date after their sale has ended (e.g. in the case of Christmas). An online gift voucher will be delivered within 3 days after the online payment is made. Unless otherwise stated on the Website, the cost of sending the Gift Voucher is included in the price of the Product.

VI. Data on functionality, compatibility and interoperability of digital content and its updates, user account, copyright

1. If you have purchased an e-book, then we send this Digital Content only to you as Client, to your e-mail, or by making available the address of the website where the content is located. Digital content requires hardware and software to open and work with pdf documents to be fully functional. To download an e-book from a website, you need to have a functional Internet connection and, as a rule, downloaded updates to the browser or program in which you will open the e-book. We are not responsible for the unavailability of content in the event of non-functioning or slow speed of your Internet connection or updates not carried out. Content may be temporarily unavailable for short periods of time due to data maintenance or server outages. We set up a user account for the Subscription. To view Digital Content, you must have a working connection and up-to-date software and browser to view the content. We are not responsible for the unavailability of the content in the event of non-functioning or slow speed of your Internet connection or unimplemented updates or short-term unavailability in the event of data maintenance or server outages.
2. We provide you with Digital content for lifetime if it is an e-book. If it is a Subscription, we provide you with Digital content for the period covered by this Subscription. For as long as the Digital Content is provided, you will also have access to any updates to it that are made during that time. That is, always access to the most current version of the given online course. For the e-book, we will send you its most up-to-date version existing at the time of the conclusion of the Contract.
3. Products are created using the knowledge, experience, and years of experience of the author team. These are instructions and recommendations. The products are not the provision of medical care and are not a substitute for medical care or personal consultation. Consult your physician or other healthcare professional who provides you with healthcare for any steps taken on the basis of the Products. The Provider is not responsible for what specific results you achieve on the basis of the Products and what specific steps you take. As a Client, you agree that you are fully responsible for any action based on the Products.
4. User account: You create a user account on the website, as stated in the section on ordering and concluding a contract (Article III. of GTC). You undertake to keep the access data confidential and not to allow third parties to use it. As Client you also undertake to keep your data in the user account up-to-date and true. In the event of a serious breach of your obligations arising from the Contract or these GTC, we are entitled to disable or cancel your user account even without prior notice.
5. Copyright: All our Products are protected by copyright and it is not possible to further distribute them or their content without our prior express written consent or enable its use by other persons. The only exceptions are cases where the law or a directly applicable regulation of the European Union so stipulates. Violation of copyright is punishable not only under copyright law, but can also be a criminal offense. Regarding Digital Content, we grant the Client a license to use it for their own use for an e-book for an indefinite period, starting with its delivery after proper payment of the entire purchase price, and for a Subscription for the period for which the Subscription is paid. If there is a violation of copyright or the rules for using the user account (listed in the previous paragraph) or a withdrawal from the Contract, the license provided at the time of such violation or the effectiveness of the withdrawal is canceled, unless we expressly agree otherwise in writing. The license does not entitle the Client to provide the Digital Content to other persons, to distribute it further, or to use it for profit-making purposes in the form of teaching/transferring the obtained information and procedures to other persons for a fee. If you would like to use quotations from our Products, beyond the scope of the so-called legal license, please contact us in advance and we will agree on the possibility of such use.

VII. Withdrawal from contract

For full details of the consumer's 14-day right of withdrawal and the sample withdrawal form, see the separate Withdrawal from Contract document. A summary follows.

1. Cases where as a Consumer you can/cannot withdraw from the Contract without giving reasons for the delivery of Digital Content and Subscription: As a Consumer, you have the right to withdraw from the Contract for the provision of Digital content within 14 days from the conclusion of this Contract.
2. Procedure for withdrawing from the Agreement without giving a reason: If the conditions for the possibility to withdraw from the Contract are met, it is necessary that you send a withdrawal by e-mail or by mail to our address within the 14-day period specified in paragraph 1 of this article. You can withdraw by filling in and sending the prepared form, which is listed on the last page of these GTC. In the case of using the sample form, we will confirm its receipt without undue delay. You do not need to provide any reason for withdrawal. To withdraw, please include the email you provided in the order and the date of payment. Add also the account number for the refund.
3. Money Back: No later than 14 days after withdrawing from the Contract, we will return the money that we received from you as payment for the Products. We will return the money to you in the same way in which you paid it to Us, or by transfer to the account specified in the withdrawal.
4. Failure to meet the conditions for withdrawal from the Contract without giving reasons: If, in a particular case, Client withdrew from the Contract with a reference to the possibility of withdrawing without giving reasons, but at the same time one of the conditions would not be fulfilled (e.g. the withdrawal would be made later than the withdrawal period or it would not be a Consumer). We will notify you of this impossibility without delay. In such a case, we cannot return the money to the Client.
5. Withdrawal from the Contract in other cases, cancellation of the Contract: You as the Client and we as the Provider, we are also entitled to withdraw from the Contract in cases provided by law or specified in these GTC. In the event of withdrawal from the Contract under which the Digital Content was purchased, we are always entitled to suspend or cancel access to your user account and to the purchased Digital Content without prior notice at the effective time of the withdrawal. You are then obliged to refrain from further use of the Digital Content.
6. Returning a gift given to a paid order: If you are provided with a gift or a Gift Voucher together with the Product, the gift agreement is concluded between us with the severance condition that if you withdraw from the Contract without giving reasons, the gift agreement ceases to be effective and you are obliged to return the gift provided to us no later than 14 days from withdrawal from the Contract.

VIII. Rights from defective performance, complaints procedure

1. Important paragraphs, according to which the complaint is processed: Rights arising from defective performance are governed by applicable Czech law and regulations. It is mainly a provision Sections 1914 to 1925. In the case of Digital Content, then provisions § 2389a to 2389f and for Consumers it is § 2389g to 2389s.
2. Defects for which we are responsible for Digital Content: As Provider We are responsible for the fact that the Digital Content — e-book has no defects when made available. For Digital Content — Subscription, we are responsible for the fact that it is free of defects when made available and for the period when we provide it afterwards (i.e. "duration of the obligation"). As far as the Consumer is concerned, the Digital Content has defects, especially if it does not comply with the provisions of § 2389i NOZ. We are responsible to the Consumer for defects that appear in the e-book within 2 years of its availability, in the case of the Subscription during the duration of the commitment. If the defect becomes apparent within 12 months of making it available, the Digital Content is deemed to have been defective when made available. As a Consumer, you can claim a defect for which we are responsible (enforce rights from defective performance) within the general 3-year limitation period. Other Clients must claim the defect without undue delay after they could have detected it with sufficient care.
3. If there is a defect in the Digital Content accessible on the basis of the Subscription for the duration of the commitment (for the time it should be available to you), it is up to Us to prove that the Digital Content is provided without defects. If we prove that the defect was caused by inadequate technical or software equipment or a network connection for accessing or using the Digital Content necessary for the proper functioning of the Digital Content (hereinafter referred to as "Client digital environment"), although Client has been clearly and intelligibly notified of its need before the conclusion of the Contract, the provisions of the 1st sentence of this paragraph shall not apply. To verify if the defect occurred due to a non-compliant Client digital environment, you as Client have to provide Us necessary cooperation to the extent reasonably required. The obligation to cooperate is limited only to technically available means that are as least intrusive as possible for you. If you refuse to cooperate, even though you have been clearly and comprehensibly informed about this obligation and the consequences of its violation before concluding the contract (i.e. in these GTC), the provisions of the 1st sentence of this paragraph shall not apply.
4. What can you claim in case of Digital Content defect claim? You can request the removal of the defect, unless it is disproportionately expensive or impossible. In the event that we refuse to remove the defect or do not remove it properly, or the defect persists even after removal, or the defect is a material breach of the Contract (i.e. if you had known about such a defect in advance, you would not have purchased the Digital Content at all) or, from our statement or conduct it was obvious that we will not remove the defect within a reasonable time or without undue hardship for the Consumer, then as a consumer you can demand:
   • reasonable discount, or
   • withdraw from the Contract.
   The reasonable discount is determined as the difference between the value of the Digital Content without the defect and the defective Digital Content that was provided to Client. If the Digital Content is to be provided for a certain period of time, the period during which it was provided defectively shall be taken into account; the discount applies even if the Client withdraws from the Contract. Client cannot withdraw from the Contract if the defect in the Digital Content is insignificant; or it is considered that the defect is insignificant. A discount can be provided also in the form of a discount for the next period of the Subscription or in the form of a free extension of the Subscription.
5. Making a claim: Please submit your complaint without undue delay. If undelivered access data for Digital Content should be the subject of a complaint, please check your "promo mail" or spam folders first. You can also make a complaint by sending a simple message by e-mail, which clearly shows who is complaining, what and for what reason, and how they propose to handle the complaint. We ask you to also attach a description of the claimed defect and a proposed solution to the complaint. If it is possible and expedient to prove the claimed defect, attach photo documentation (printscreen), or other document or means of proof to the claim. We will handle the complaint without undue delay, in extreme cases no later than 30 days from the day the complaint is made, unless we expressly agree on a longer period. We will provide you with a written confirmation of the application and processing of the claim. If the subject of the complaint is Digital Content, we will process the complaint within a reasonable time, taking into account the nature of the digital content and the purpose for which the Consumer requested it. If you are a Consumer, we will also inform you within 30 days (or in the case of Digital Content within a reasonable time) of the handling of the complaint, to the contact e-mail indicated in the confirmation of acceptance of the complaint, unless you then provide us with a different contact email for the purposes of this information. In the confirmation of settlement of the complaint for the Consumer in accordance with the Consumer Protection Act, we will state the confirmation of the date and method of settlement of the complaint, including confirmation of the repair and its duration, or written justification for the rejection of the complaint.
6. Return of the paid price and provision of a discount in the event of a recognized complaint: If we recognize the complaint as justified and the result is to be a discount from the price already paid or a refund of the price paid, the refund is made in the same way as you paid the price, or by transfer to an account that you provide to us, no later than 14 days from the application of the claim, if it is a Consumer claim applied for the provision of Digital Content.

IX. Consumer reviews

We publish references to our Products on the Website, sales pages, on our profiles on social networks and in e-mail and similar communications with Consumers. These references are always references of our Clients and are published with their consent. Before publishing the reference, we always verify that it is the person who purchased the Product from us by checking the data in the accounting (on paid invoices). Alternatively, these are references that we received from our Clients as part of filling out the feedback - questionnaire sent to the Client after the delivery of the Product. The questionnaire is sent directly to the contact email listed in the Client database and thus it is ensured that such a reference comes from the Client.

X. Conclusion

1. The contract is concluded for a fixed period, until the fulfillment of the obligations of the Provider and the Client arising from the Contract.
2. The protection of personal data is dealt with in a separate document.
3. These GTC are effective from 10th April 2024.
4. We are entitled to change the GTC unilaterally. However, the wording that was effective at the time of the conclusion of the Agreement is always binding.